TS1363 will not import cds

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cds will not import to the itunes library have reinstalled product 2x

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Aha!
You passed the test!
I wonder if the album has been given a title you don't expect, or it has the title "Greatest Hits" and has been placed into another album by the same name (you know how so many of these bands have Greatest Hits albums!) and you didn't notice when the album was imported. (The track details did appear when you imported, didn't they? If not, everything woud have been given names such as "Track 01, 02, 03" and "Unknown Album".)
Have you looked for the album by both artist and by the album title?
So, use the Search facility in iTunes to look for the album name or some of the track names, or even the artist. Do you get any results? If you do, check the details to see if there is anything amis, such as mis-typed titles or artist names.
Typically, an extra space at the beginning of the title, or "uran Duran" instead of "Duran Duran" (no, not my taste either). If you find anything wrong, you can correct it by using File/Get Info and re-typing in the appropriate box. Note that if you need to change things for several tracks, make sure you find all the tracks that need to be re-named.
If you haven't found anything so far, try using the Search facility in Windows Explorer to find one of the tracks. If you find the track, at least you will then know where the files are located. This will depend on whether you followed the advice Limnos gave you in the post you created. If you have, then I guess you have made some sort of progress.
Any luck?

November 30, -0001

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