New email server batch reports no longer email

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We have a new email server. I've checked all of the places in prod where I found on the forums that were places the mail server should have been set and have found nothing in prod. I searched files in unix and found only one file, WorkflowEngine.properties. I don't understand why it won't work. I tried to check the oracle tables but found nothing and the core windows server had no search results. I was searching for the old server name so I could replace it with the new server. Any other suggestions?
Thanks!

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Hello piyushsin
Welcome to BlackBerry Support Forums
If you have a invalid email address as your BlackBerry ID username then reset the password will not work , Only solution is to do a backup of your device for help refer to this Article : How To Backup Your BlackBerry . then follow this Knowledge Base : 
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.
In addition please read this KB which might help while creating a new BlackBerry ID :
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November 30, -0001

New email server batch reports no longer email

We have a new email server. I've checked all of the places in prod where I found on the forums that were places the mail server should have been set and have found nothing in prod. I searched files in unix and found only one file, WorkflowEngine.prop

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