Lightroom 5.4 Canon partial import problem (CR2s)

Advertisement

Hello,
I have Lightroom 5.4 on a Windows 8.1 system x64.  My camera is a Canon 50D that's several years old.( i.e. not a brand new camera import problem)
When I plug my camera into my computer via the USB cable and try to import images into a Lightroom catalog, Lightroom will recognize and import jpgs, but it does not even see CR2 files. No errors, no thumbnails. It's like they are not there.  If I capture a single image as both a jpg and CR2 simultaneously it will only see the jpg and not the CR2.
If I open the Canon EOS Utility it sees any and all images (CR2's included).
I've read a few posts so to help narrow it down:
1) I have write access to the folder (b/c I can import the jpgs.).
2) My Windows system does not recognize the CR2 files in an exporer window if they are still on the camera (to be specific, it sees that there are files, just not the type and no thumbnail. Not even a properties option with right click). I can't pull the files directly off the camera with my computer only with the Canon app. I have the latest camera codec pack put out by  Microsoft KB2899190 from 12/9/2013.
3) Once the CR2's are on my computer via the Canon EOS app they are viewable in Expolorer (thumbnails) and can be imported into Lightroom.
4) I have cleared and reformatted the flash card (more than once). Rebooted and powered down the PC and Camera multiple times (removed camera batt. and Unplugged PC).
5) As of time of this post Lightroom is up to date.
I believe there is some communication issue with my camera and this particular PC setup. My wife's computer does not have this issue (she has Vista). When she plugs in the camera the thumbnails pop up in an explorer window for her right away.
Thoughts?
Thank you very much for your help.

Advertisement

Yes, for many people. Recent versions of Lightroom in particular seem to be quite fickle when trying to import directly from camera, and the "fix" in virtually all cases is to use a card reader.

November 30, -0001

Lightroom 5.4 Canon partial import problem (CR2s)

Hello, I have Lightroom 5.4 on a Windows 8.1 system x64.  My camera is a Canon 50D that's several years old.( i.e. not a brand new camera import problem) When I plug my camera into my computer via the USB cable and try to import images into a Lightro

Canon HV40 import problems - video is sped up.

I am trying to import a lot of video from a Canon HV40 that is in HD. I would like to keep the video the best resolution possible. After importing to iMovie HD, the video when first replayed looks fine, then the next time I view the clips they are sp

Lightroom 5 - Import Problems

Hi I am having trouble importing RAW CR2 files from Canon 5D and 7D into Lightroom. Some / half of the files will import from the memory card, but at some point in the import process I get an error message that reads "The following files could not be

Import problems in Lightroom cc 2015 for Mac

In Lightroom cc 2015 for Mac, import won't automatically start even though that box is checked in Preferences and when I manually start import the thumbnails are poor quality and when I check on one instead of getting larger it gets very small.1. At

Weird Problem when importing Raw .CR2 Image sequences.

I am trying to import some CR2's image sequences into my AE CS5.5. System specs: OSX 10.7.4 Mid 2010 Mac Pro 2 x 2.66ghz 6-Core Intel Xeon ATI Radeon HD 5770 1024MB 6gb Ram. The images are 5616x3744. I also brought in a couple image sequences at 2784

I tried to delete and reinstall Lightroom 5 and have the same problems. I was on chat last night and got a reinstall. This Am The shortcut is broken and when I open directly it is asking me for my serial number. I did that last night.

I successfully got Lightroom to open, it does not show my SD drive. I added the SD drive (folder) and it opened a few photos but then opened an old catalog. I tried again and got grey thumbnails with the correct Canon file numbers but no images. When

IPhoto no longer will import my CR2 Raw Files.

I am running OS 10.6.8, and iPhoto 9.2.1, with Raw Capability 3.13.  I can no longer import my CR2 files into iPhoto (Canon T3), it tells me the files are unrecognizable.  iPhoto will load them in the import window, so it does see the photos, just wi

BWAV import problem

I'm a Logic beginner with a file import problem. I have 60+ BWAV files recorded in another app (Tracktion 3). Four mics in parallell into two stereo tracks with 30+ recordings, one after another, distributed over a couple of hours. I recorded 50 shor

Lightroom encountered an error when reading from its preview cache and needs to quit.   Lightroom will attempt to fix this problem next time it launches. " But it doesn't fix it!

I get the following window on loading Lightroom 5.7 - Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem next time it launches. I have tried several restarts, without succe

When exporting and then importing Apple Mail from one mac to another I get "Some messages could not be imported. Partially imported mailbox will be labeled IMPORT" . That mailbox does not appear.

When exporting and then importing Apple Mail from one mac to another I get "Some messages could not be imported. Partially imported mailbox will be labeled IMPORT" . That mailbox does not appear. Any help would be welcomeThis is a bug in Mail. T

I have the following problem: Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempts to fix the problem the next time it launches.

I launch and relaunch and the same message appears over and over. Should I uninstall and then re-install Lightroom? Would this fix the problem?Thanks Jim. I will give it a try. My "Lightroom 5 Catalog Previews.lrdata" folder is 12.3 GB in size,

Traport importing problem with repeating return code error 8

Hi all, We are facing some transport import problem.When we sent transport initially AAA900244,they faced with return code error 8 and syntax error 109.As the information provided by the client,one of the include  program which is not availble at cli

Importing problems after update

After the most recent update in lightroom I am unable to import photos. When I try to import, even just one picture, the screen says "import in progress" and then nothing happens. Ten minutes later, the same message.I find that this often happen

Lightroom 5 vs Canon EOS 6D

What's hapening between Lightroom 5 and Canon EOS 6D? I can't do Thethered captureThat's because that camera is not on the list for tethered shooting. Maybe in the future. Nobody here knows, and Adobe won't announce future support.Read other 3 answer

EXPORT IMPORT PROBLEM IN APEX 3.2

Hai all, i have developed my application in apex 3.2 with oracle XE as backend .when i export and import into the customer server in some of the pages, html header java script contents( my validations and calculations ) not imported properly. ie part

I am using lightroom 4 and i cant import my photos because their paths contains blackslashes (499)

i am using lightroom 4 and i cant import my photos because their paths contains blackslashes (499) can yotell me what is this and why its doing this and how i can fix itDoes the path contain a backslash. If so, change it.   It would help to show the

I have lightroom 5 when i cannot import my RAW images. When I tried a blank box for the images are there stating tha the preview for the image is unavailable

I have lightroom 5 and I cannot import my RAW images When I tried a blank box for my images appear stating that my previews is unavailable in this file. When i do hit import it comes out 0 in my catalogJim Hess asked: And if you use Nikon Transfer to

Lightroom JPG import problem.

Hi, I just downloaded the trial version of Lightroom. I have a Nikon D50 and I am using it in the highest JPG quality (or RAW when I shoot for special occasions) in P mode. I do now have about 1500 photos on my hard drive and because I just installed

Lightroom Import Problems

I got my iMac about a month ago.  I have imported images (I am shooting NEF RAW files) onto an external hard drive using Lightroom many times on the iMac.  When I try to import now, I am getting this error message: "The following files were not impor

Canon Elura 85 clip import problem

My school just purchased three new Canon Elura 85 camcorders. The problem we are having is that everything imports as one clip. iMovie does not automatically seperate the pauses in recording into different clips. Has anyone else had this problem? Is