Invoke workflow through Custom.pll

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All,
We have a requirement to invoke Workflow process for every service request create / update and I am calling the wf like below in custom.pll
WHEN-VALIDATE-RECORD
XXPPS_CRM_WF_PROCESS.XXPPS_WF_LAUNCH (                                     08291302      ,                                     'REFUND-PROCESS'    ,                                     'CRM QA'       ,                                     P_RETURN_MESG );
I am getting below error
FRM-40735 WHEN-VALIDATE-RECORD trigger raised unhandled exception ORA-20002 Does anyone has any idea ?? Can we launch the workflow through Custom.pll ?? Please advise...

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Craig...

November 30, -0001

Invoke workflow through Custom.pll

All, We have a requirement to invoke Workflow process for every service request create / update and I am calling the wf like below in custom.pll WHEN-VALIDATE-RECORD XXPPS_CRM_WF_PROCESS.XXPPS_WF_LAUNCH (                                     08291302 

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