How do I overcome the Failed Downloads for Instant Movies from the Adobe Server?

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I have a Windows 8.1 PC , Premiere Elements ver. 12, and I have a  dedicated DSL for computer only. In my best efforts, even when disabling  McAfee completely, I have had almost 4 days of frustration trying to  download an Instant Movie from the online content server. At times the  DL works, slowly, then it pauses, sometimes the DL reverses the count  and I lose 10mb and it resumes (I have never seen that before). Most  frustrating is when the DL is nearly complete and the message pops up  that I need to check my connection as the download has failed. I have  1.6TB disc space, and no restrictions in place at my end. I tried from 2  of the PCs, both Win 8.1. I have tried at all hours of the day for  traffic on the server, but that doesn't seem to matter. I have attempted the Secret Agent file DL at best 10x.  Is there a  setting I need to change to receive this content, or go to a different  site where I can directly access this content?
I have purchased Three PE 12 programs for 3 replacement PCs and I need some real direction.
Thank you, Jerry

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Jerry W B
There will be those that report Content download of a few minutes. Although we are happy for them, many have found that this is not usually the case. Download of the Premiere Elements 11 and 12 Content download is often a slow process which demands a lot of patience whether the download be "Download Now" or "Download All".  Just two of the factors in this situation are the Internet Speed/Status and the status of the Adobe Server. Many times it is time of the day.
http://www.atr935.blogspot.com/2013/05/pe11-no-content-disc-content-downloads.html
http://atr935.blogspot.com/2013/12/pe12-content-download-considerations.html
I have DSL Service on the east coast of the USA. It is now about 6 pm Saturday February 22, 2014.
I right clicked the blue ban at the top right corner of the Instant Movie thumbnail for the Secret Agent theme. I selected Download Now to download just that one Instant Movie theme.
a. The file size was given as 75.8 MB, not 118.7 MB. It took 11 minutes and 19 seconds to download that Instant Movie.
I checked the download on two different computers, one Windows 7 64 bit and the other Windows 8.1 64 bit. The Instant Movie Secret Agent had a file size of 75.8 MB according to the download pop up in the opened project.
b. If you are talking days for this download, then I would first check with your Internet provider. There is no other place for these downloads except from within the program. And, when you do get them, I would encourage you to save them as per my blog posts on this topic to avoid having to go through an labored downloading processes again.
Do you find the downloading of Content to be the same for all the other categories requiring this type of download, not just Instant Movies?
Please review and update us on your progress.
Thank you.
ATR
Add On...Although you did say that you disabled McAfee, be advised that McAfee's recent update(s) have created some serious problems for Premiere Elements. So, I would re-evaluate McAfee's possible role in all this along with the firewalls settings.

October 11, 2015

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