Can't view Crystal Reports from BW

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Hi,
I'm installing SAP Integration Kit XI 3.1 SP3 with IIS.  I am able to publish reports from BW to BOE but not able view them from BW.  I followed the documentation to use report/report_view.aspx to define the viewer application in Content Administration Workbench.  But it is giving me a "The page cannot be found" error when I try to view Crystal Reports from BW.  I tried looking for the file report/report.aspx but cannot find it.  I was able to locate the file in SAP_CrystalReport_View/report_view.aspx.  I repointed the system to this path but it still giving me the same error. 
Anybody here encountered this before?
Thanks,
Elijah

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Hi Ingo,
- has the report being saved to BW and then published to BusinessObjects enterprise ?
    Yes, the report is being published from BW to BOE successfully.
- did you import the ABAP Transports to the BW system ?
    I imported all the transports that came with the Integration Kit.  I'm not sure if the ABAP transport is one of them.
- has the viewing service in transaction SICF been configured ?
    Yes, the top entry in the handler list is /CRYSTAL/CL_BW_HTTP_HANDLER.
I did notice that the BW system is on a different subdomain than the web application server.  For example,
   BW system        -  bw01.us.mydomain.com
   BOE web server -   boweb.mydomain.com
Would that affect the single sign on?

October 11, 2015

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