AVCHD import issue

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I am using a sony hdr sr10 and recording in the best avchd file possible, when i try to import with the log and transfer feature and click add to queue, the file says is uploading/converting, but then it says its idling, and it says that there is an error. Im not sure what the problem as im doing it as the tutorial says too but its not working. Also even my regular sd video programs dont work on the software, they are .mpg, is it my camera or the software.
thanks

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Hi(Bonjour)!
Welcome to the forum.
Your camcorder shoots in MPEG2 format.
This material has to be converted to Apple Intermediate Codec with an utility like MPEG streamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
combined with Apple Quicktime MPEG component:
http://www.apple.com/quicktime/mpeg2/
You can search this forum with +MPEG Streamclip, MPEG, Hard disk camcorder+ keywords.
Michel Boissonneault

November 30, -0001

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